Contact information
At Geraldine Platten Art, your safety and satisfaction are our top priorities. We ensure that all our products comply with the EU General Product Safety Regulation (GPSR), meaning they meet the highest safety standards and are safe for their intended use.
We work closely with our authorised representative in the European Union to ensure ongoing compliance and to provide a point of contact for market surveillance authorities.
How to contact us (consumers):
For any product safety questions, concerns, returns, or support, please contact Geraldine Platten Art
Customer Service at hello@geraldineplattenart.com
Please do not contact our authorised representative—this channel is not for consumer support.
GPSR contact information
OPEN EDITION PRINTS
Manufacturer (of all open edition prints):
Studio One Frames Ltd, The Old Church Hall, 7 London Road, Little Clacton, Essex CO16 9RW
EU Authorised Representative for all open edition prints:
International Associates Auditing & Certification Limited, The Black Church, St Mary's Place, Dublin 7, D07 P4AX Ireland. Email: EUAR@ie.ia-net.com
LIMITED EDITION PRINTS
Produced by:
Geraldine Platten Art (trading name of Vida Consulting & Creative Ltd)
Email: hello@geraldineplattenart.com
Address: Vida Consulting And Creative Ltd, C/o The Accountancy Partnership, Suite 5, 5th Floor, City Reach, Greenwich View Place, London E14 9NN, United Kingdom
EU Authorised Representative for all limited edition prints (for authorities & serious safety matters only):
Easy Access System Europe OÜ
Mustamäe tee 50, 10621 Tallinn, Estonia
Email: gpsr.requests@easproject.com
Website: www.easproject.com
Phone: +372 5696 8939